As you walk out of the office or home for your weekend holiday, I want to give you some food for thought.

As Labor Day celebrates the return to labor after summer (even though we all know, in these times, many of us either never stopped laboring or are unemployed) I was struck by George Clooney’s humble words as he won the Bob Hope Humanitarian Award for his work in disaster relief at the Emmys last Sunday evening:

“The hard part is seven months later, five years later, when we’re on to a new story. Honestly, we fail at that, most of the time. That’s the facts. I fail at that,” Clooney added. “So here’s hoping that some very bright person right here in the room or at home watching can help find a way to keep the spotlight burning on these heartbreaking situations that continue to be heartbreaking long after the cameras go away. That would be an impressive accomplishment. Thank you.”

It made me think about how in our businesses and lives, we also get caught up in new priorities and we let older programs we have implemented get sloppy or die.

That is why when I teach implementation of the five steps of dealing with a crisis or of starting a new program, I include the 5th step below about follow-up.

When you start a new program, follow these 5 steps:

1. INVESTIGATE fully what going on

2. Make accurate CONCLUSIONS

3. Make RECOMMENDATIONS to others

4. Take the appropriate ACTIONS

5. DON’T FORGET TO FOLLOW-UP after it’s all in place

Follow-up is one of the greatest challenges of the human race at this time. As things get more and more complicated, there is a need for more solutions. But if we forget that we have to maintain what we have put in place, then nothing will get better at work or in the world. Whether it is learning that if we have an egg-producing chicken operation, it has to be impeccably clean; or if we ask something of our valued employees we have to bother to see how old systems are still working.

So after labor day, take a moment to ask the key people in your family, work place, and community activities, “So, how’s that great program we implemented doing?”. Make a list of all the important systems in your life that you have put in place, and take a moment to check on how they are doing!

Have a great labor day weekend and safe travels!


Full Life Menu

© 2016 Full Life LLC All Rights Reserved