Managing with Honest Feedback to Achieve Team Performance

You may be surprised to learn that one leadership tactic that is necessary for success is the ability to deliver blunt and honest feedback. Blunt feedback can enable employees to truly grow, as it often remains on their mind for years following.

Paul English of Kayak details that when he gives performance reviews, he writes down five words, some which are positive and two or three which are very negative. With this method, he has received emails 10 years later depicting the employee’s gratitude. These emails have reinforced English’s idea that “the best way you can help someone is to be on their side and to be honest with them.”1

English additionally emphasizes the importance of small meetings. Ten people in the room is seven too many – as groups of people are often quicker to criticize. Two or three people, English believes, will nurture an idea or innovation, and give it a chance to see life.

1Source –  http://www.nytimes.com/2013/07/26/business/paul-english-of-kayak-on-nurturing-new-ideas.html

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